These Terms and Conditions shall govern all bookings, purchasing services included your cumtom itinerary with bemitour.com, you acknowledge and agree to the Terms and Conditions set out below.


Bemitour accept payment by Visa, Master or American Express and Cash.

Airport transfer, Private Chauffeur service, Sarajevo city tour reserving require major credit card payments by Paypal at the time of booking. Credit card payments are subject to a 4% surcharge.

For other services in need of deposits as package tour, Bemitour will contact you with payment instructions once your booking request has been proceed.

-ALL prices are inclusive of VAT 17 %

-Our payment terms of booking for package tour are 30% no refundable deposit at  the time of booking. package booked less than 30days before arrival, Bemitour charge full payment at the time of booking.


Any changes made to the package tour 60 days before arrival will charge fee of 100euro + any additional costs that arise as a result of the change.


If a booking are cancelled, Bemitour charges cancellation fees at a percentage of the total service price as follow:


Within 31days from the start of the service No cancellation fee

Within 30days from the scheduled service date  50%

Within 14days from the scheduled service date 100%


If you need to cancel with short notice (within 48hour arrival ) please let us know in an email or, call our contact number.




We are a licenced tour operator with over 20 years of experience in tourism. We are fully committed to our clients satisfaction, and also we have a 24 hour emergency support which you can rely on when the unexpected happens.

We are inspired by Bosnia's unspoiled nature, and unique culutural diversity and its warm and welcoming people that treat you as a family member.

We offer comfortable private transfer service and interesting guided tour which you can completely customize to suite your taste that makes your vacation unforgettable.

Our experienced staff will happy to introduce our country and ready to help you plan the vacation memorable. feel free to contact us whatever you need.


Terms & Conditions


Bemitour claims no responsibility for any loss, damage, accident, injury,schedule change due to weather, strike, natural disaster, fire, war,any changes due to the circumstances of the third party suppliers as hotel,coach,airline,guide,restaurant, or any other cause beyond Bemitour's control.


Bemitour respond in good faith and provide an altrenative solutions for itineraries or any schedule changes. We strongly recommended to have comprehensive travel insurance for all customers.

© BEMI TOUR d.o.o.Sarajevo  All Rights Reserved.